The Essential Handbook: Writing the Modern Customer Service RFP is designed to help companies with the seemingly daunting task of putting together an RFP for a modern customer service platform.
Jumpstart your RFP process with requirements and sample RFP questions
Start a discussion around your company’s vision for service
Plan your customer service platform project for 2019
Identify the characteristics of a platform built with today’s consumer in mind
Discuss the ideas and requirements you’re looking for in your next platform