Key Benchmarks that Empower Decisions 

See where you stand with your customers with these 25 customer experience benchmarks.

Customer Service Benchmarks

Key Benchmarks that Empower Decisions

See where you stand with your customers with these 25 customer experience benchmarks


With this Benchmark Report you’ll get:

  • A touchstone Report with all the key statistics around customer service and the customer experience

  • Insights into your customers’ expectations around customer experience

  • An understanding of how your industry is perceived by customers when it comes to quality of service