Learn how you can build your remote customer service team.
More and more companies are going remote. The impact remote work has on employee satisfaction and productivity is undeniable. But for customer service teams, there are a number of extra areas that you need to consider.
In this checklist you'll learn:
- How to select the right technology to take your customer service team remote
- What to do to setup the right foundation for a remote team
- How to increase customer agent responsiveness and customer satisfaction