How to Budget for Your Customer Service Platform in 2020

Shed Those Extra Technology Pounds with a Lighter Approach

New Year. New Systems.

In this webinar, we dive into the specifics on how to approach the budgeting process and explore how to optimize costs by consolidating disparate systems and improving operational efficiency.
Gladly is a customer service platform that enables B2C companies to focus on people talking to people, throughout a lifetime of naturally productive conversations.
With Gladly, customers are at the center and brands can communicate with their customers seamlessly across any channel from voice, email, messaging, chat and social media. Agents are empowered, customers feel known, and companies build love and loyalty through consistently positive experiences.