How to Handle Customer Service Operations in Trying Times

How to Handle Customer Service Operations in Trying Times.

When daily routines are no longer in our control, companies who focus on putting the customer first stand out long after things return to normal.

With mass market changes and uncertainty taking over, it's even more important that your teams work effectively to deliver a consistent customer experience.

Find out how from Nate Brown, Co-Founder of CX Accelerator, and Ryan Floersch, Head of Product Marketing at Gladly.

Watch today to learn:

  • Ways to keep your customer service radically personal right now 
  • How to save costs through system consolidation 
  • Tips for optimizing your channels and self-service during peak volume times