Shed the excess tech pounds.

See how consolidating platforms saved this retailer over 30%.


Help customers faster, without adding headcount.

Multiple platforms and systems add unnecessary costs and complexity to a contact center.   

In this case study you’ll see how simplifying platforms helped this retailer: 

  • Reduce platform costs by 30% 
  • Increase agent and operational efficiency 
  • Add two new channels via a remote deployment  

just in time for their biggest week of sales.